LEGAL
Privacy Policy
How INCITE collects, uses and protects personal information shared through this website and our services.
Effective date: 21 August 2026
1. About this policy
INCITE respects your privacy and handles personal information responsibly. This policy explains what information we may collect, why we collect it, how it may be used and the choices available to you.
2. Information we collect
We may collect information you provide when contacting us or requesting support, including your name, organisation, email address, telephone number, location, service interests and the details of your enquiry. Our website may also collect limited technical information such as browser type, device type, IP address and website usage data for security and performance purposes.
3. How we use information
- Respond to enquiries, consultation requests and support requests.
- Provide, administer and improve our technology services.
- Prepare quotations, proposals and service communications.
- Protect our website, systems, customers and staff from misuse or security threats.
- Meet applicable contractual, operational and legal obligations.
4. Sharing and service providers
We do not sell personal information. We may share necessary information with trusted technology, hosting, communications or professional service providers that help us operate our business. Some providers may process or store information outside Vanuatu. We limit sharing to what is reasonably required for the relevant purpose.
5. Security and retention
We use reasonable technical and organisational safeguards to protect information. No internet service is completely risk-free. We retain personal information only for as long as reasonably required for the purpose for which it was collected, our business records and applicable obligations.
6. Your choices
You may ask us to access, correct or delete personal information we hold about you, subject to any lawful or operational reason requiring us to retain it. You may also ask questions or raise a privacy concern.
7. Contact us
Email support@incitevanuatu.com, call +678 22334 or +678 35553, or write to PO Box 346, Port Vila, Vanuatu.
8. Updates
We may update this policy when our services or practices change. The current version and effective date will remain available on this page.